AVT MAGIC ISDN Service Manual

Browse online or download Service Manual for IP phones AVT MAGIC ISDN. AVT MAGIC ISDN Technical data [en] User Manual

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Summary of Contents

Page 1 - MAGIC TH6 ISDN

MAGIC TH6 POTSMAGIC TH6 ISDNTelephone HybridsHardware/Software Manual

Page 2

ContentA4 TECHNICAL DATA MAGIC TH6 KEYPAD 124A4.1 Keypad 124A4.2 LCD Display 125A5 GENERAL 126A5.1 Order numbers 126A5.2 Scope of delivery 127A5.3 Dec

Page 3 - Hardware/Software Manual

PAGE 100 Option: MAGIC TH6 Keypad7.2 Keypad FunctionsBelow you will find the keypad functions listed in table form.TAB. 4 KEYPAD FUNCTIONSFunction key

Page 4

PAGE 101Option: MAGIC TH6 KeypadThe caller is set in the HOLD mode.The signal which the caller listens to in this status can be set via the PC Softwar

Page 5

PAGE 102 Option: MAGIC TH6 Keypad

Page 6

PAGE 103Menu StructureA1 MENU STRUCTUREOn the following pages you will find the complete menu structure if you se-lect English as your menu language.F

Page 7

PAGE 104 Menu StructureA1.1 System Settings - POTSt.b.d.

Page 8

PAGE 105Menu StructureA1.2 System Settings - ISDNt.b.d.

Page 9

PAGE 106 Menu StructureA1.3 System Settings - VoIPSee next page

Page 10

PAGE 107Menu Structure

Page 11 - Introduction

PAGE 108 Menu StructureA1.4 Operation Settings - All Operating Modes

Page 12 - PAGE 12

PAGE 109Menu StructureA1.5 Presets - All Operating Modes

Page 13

PAGE 11IntroductionINTRODUCTIONMAGIC TH6 is a digital Telephone Hybrids for six caller lines. The system isavailable as MAGIC TH6 POTS or MAGIC TH6 IS

Page 14 - LCD Text

PAGE 110 Menu StructureA1.6 Status information - All Operating Modes

Page 15 - 1 CONSTRUCTION

PAGE 111Menu StructureA1.7 Login - All Operating Modes

Page 16 - Construction

PAGE 112 Menu Structure

Page 17 - System Description

PAGE 113InterfacesA2 INTERFACESThe interfaces of the systems are pictured in Fig. 80 and Fig. 81.FIG. 80 REAR VIEW OF THE MAGIC TH6 ISDN TELEPHONE HYB

Page 18 - PAGE 18

PAGE 114 InterfacesA2.1 Line interfacesA2.1.1 POTS Interfaces (MAGIC TH6 POTS only)MAGIC TH6 POTS provides 6 x POTS interfaces using RJ11 connectors.

Page 19

PAGE 115InterfacesA2.1.3 LAN InterfaceVia this interface you can control the system via a PC. For the LAN interfacea RJ45 socket is used. If the fee-b

Page 20 - PAGE 20

PAGE 116 InterfacesA2.2 PRETALK interfacesA2.2.1 HANDSET 1 & 2 interfacesTwo Handset interfaces are available at the rear side of the MAGIC TH6. T

Page 21

PAGE 117InterfacesA2.3 Audio interfacesThe system incorporates analogue and digital AES/EBU Audio interfaces.The interfaces can be configured via the

Page 22

PAGE 118 Interfaces9, 11 ... 15 GNDTAB. 11 PIN ASSIGNMENT: DIGITAL AUDIO INTERFACE AES/EBU 1-2Socket: 15-pin Sub-DPin Signal

Page 23

PAGE 119InterfacesA2.4 Control InterfacesA2.4.1 LAN interfacePlease see A2.1.3, Page 115.A2.4.2 RS232/Keypad InterfaceThe RS232/Keypad interfaces 1 an

Page 24 - PAGE 24

PAGE 12 IntroductionSpracheCapOkSave Settings?YesNoOperation SettingsSelectLine ModeISDNISDN Single HybridPOTSAudioAudio SettingsAudio SettingsAudio I

Page 25 - Menu reference number

PAGE 120 InterfacesA2.4.3 TTL/RELAY interfaceThe TTL/Relay interface is implemented as a 15 plug connector socket. It pro-vides six TTL inputs and fou

Page 26 - PAGE 26

PAGE 121Technical DataA3 TECHNICAL DATA MAGIC TH6CODING ALGORITHMS– G.711 A-Law 3,1-kHz (telephone algorithm)– G.722 (7-kHz, optional with HD Voice Up

Page 27

PAGE 122 Technical DataCapacity 3.3V/10mAAUDIO INTERFACESAnalogue Audio 1/2:– Electronically balanced input XLR female– Electronically balanced input

Page 28 - PAGE 28

PAGE 123Technical DataSIGNAL PROCESSING– AGC per channel, configurable– Level adjustment control during connection: -16 dB ... +16 dB– Echo Canceller

Page 29

PAGE 124 Technical DataA4 TECHNICAL DATA MAGIC TH6 KEYPADA4.1 KeypadMatrix: 8 x 6(48 single keys)FIG. 82 CONNECTING CABLE MAGIC SYSTEM - KEYPADProtoco

Page 30 - FIG. 10 SETUP WIZARD

PAGE 125Technical DataConnection to keypad (3):8-pol. MINI DIN connectorAssignment:Pin 2: clockPin 3: +5VPin 4: DataPin 5: GND (Ground)A4.2 LCD Displa

Page 31

PAGE 126 GeneralA5 GENERALA5.1 Order numbersMAGIC TH6 POTS Telephone Hybrid 801050MAGIC TH6 ISDN Telephone Hybrid 801060Accessories MAGIC TH6 Hybrid K

Page 32 - 5.5.1.1 Menu button

PAGE 127GeneralA5.2 Scope of delivery– MAGIC TH6 POTS Telephone Hybrid– CD Windows PC Software – Self adhesive feet– 19’’ Mounting brackets–Manual–6 x

Page 33

PAGE 128 Service InformationA6 SERVICE INFORMATIONA6.1 Software UpdatesOn our homepage you can download software updates for free. Go tohttp://www.avt

Page 34 - PAGE 34

PAGE 129IndexINDEXSymbols.T2P 78Numerics1 U 1519" rack 156 (VOICE) 72802.1Q Tag 72AAbout MAGIC TH6 91Accept Call In 54Active Night Service Messag

Page 35 - FIG. 13 SELECT CALLER WINDOW

PAGE 13SafetySAFETYIntroductionThe MAGIC TH6 has been designed to the latest technical parameters andcomplies with all current national and internatio

Page 36 - FIG. 15 SEARCH TELEPHONE BOOK

PAGE 130 IndexDatabase Path 51Date/Time 26Declaration of Conformity 127,135Default Settings 46, 49, 50Default Value 49delay 67Delete 26, 78Delivery 12

Page 37 - FIG. 17 LEVEL METER

PAGE 131IndexIncoming call 34, 55Information 33In-house lines 61Input 53, 54Input level 122Installation 29Interface 113Internal 68Inverted 56IP Addres

Page 38 - FIG. 18 RECORDINGS

PAGE 132 IndexPPABX 63Password 66, 75, 83, 103Pause between repetition 47Payload Time 67PBX number 61PBX/Exchange line configura-tion 61PC (1152000, N

Page 39

PAGE 133IndexStart 47, 48, 87Status information 103Stop 47Storage 13Stream a test signal to MAGICTH6 81STUB Server Parameters 66Studio 1 first channel

Page 41 - FIG. 23 LAN PARAMETERS

Name des Anbieters: AVT Audio Video Technologies GmbHSupplier’s name:Anschrift des Anbieters: Nordostpark 12Supplier’s address 90411 Nürnberg, Germany

Page 43

PAGE 14 SafetyConventionsIn this manual, the following conventions are used as text markers:Emphasis: Product names or important termsLCD Text: Labell

Page 44 - FIG. 26 MODE & AUDIO LINE

PAGE 15Construction1 CONSTRUCTIONThe functions of the MAGIC TH6 are implemented in a single unit. The sys-tem is designed for mounting in a 19" r

Page 45

PAGE 16 Construction

Page 46 - PAGE 46

PAGE 17System Description2 SYSTEM DESCRIPTION2.1 Mechanical DesignThe MAGIC TH6 Telephone Hybrids incorporate a main board, a power sup-ply with conne

Page 47 - FIG. 27 HOLD SIGNAL

PAGE 18 System DescriptionThe MAGIC TH6 systems can be operated with the MAGIC TH6 PC Softwarewhich is optimised for touchscreen control. One Windows

Page 48 - FIG. 28 SIGNAL PROCESSING

PAGE 19System Description• Six Fader operation: Six separate ON AIR Audio signals: Separate Audio interface for each caller.FIG. 6 SIX FADER OPERATION

Page 50 - FIG. 30 LINE LABELS

PAGE 20 System Descriptionthe MAGIC TH6 Software which are configured for the studio. In the HOLDstatus each studio can take the caller in PRETALK or

Page 51

PAGE 21Putting the system into operation3 PUTTING THE SYSTEM INTO OPERATION3.1 MountingWith its dimensions (W × H × D) of 434 mm × 44,5 mm (1 U) × 252

Page 52 - FIG. 32 NIGHT SERVICE

PAGE 22 Putting the system into operationping calls as well as an OK button. The numerical pad supports in addition tothe numericals 0...9 also the ’*

Page 53 - FIG. 34 DTMF EVENT LABELS

PAGE 23Putting the system into operation3.4 Display, Keypad and LEDsMAGIC TH6 (see FIG. 9) contains a graphical display, a keypad and 8 x LEDson the f

Page 54 - FIG. 35 TTL PIN AS INPUT

PAGE 24 Putting the system into operation

Page 55

PAGE 25Front Display and Keypad Operation4 FRONT DISPLAY AND KEYPAD OPERATIONIn this chapter, you will find the most important settings for the MAGIC

Page 56 - PAGE 56

PAGE 26 Front Display and Keypad Operation4.1.2 Configuration of the LAN interfaceTo configure the LAN interface follow the instructions below:–Press

Page 57 - FIG. 37 RELAY

PAGE 27Front Display and Keypad Operation–Load Factory settings: This function resets the system into the standard settings. Presets are not deleted.4

Page 58 - FIG. 38 GENERAL

PAGE 28 Front Display and Keypad Operation

Page 59

PAGE 29Operation via Windows PC Software5 OPERATION VIA WINDOWS PC SOFTWAREThe MAGIC TH6 Windows PC Control Software is included in delivery andprovid

Page 60 - FIG. 39 LINE INTERFACE - POTS

MAGIC TH6 POTS/ISDN & VoIP Telephone HybridsHardware/Software ManualTo get automatically informed about the latest soft-ware, please register on o

Page 61

PAGE 30 Operation via Windows PC SoftwareFIG. 10 SETUP WIZARDPlease follow the instructions of the installation routine. Subsequently, thesetup progra

Page 62 - PAGE 62

PAGE 31Operation via Windows PC SoftwareOperation via the Windows PC SoftwareIn the following chapters, all functions of the PC Software are described

Page 63

PAGE 32 Operation via Windows PC SoftwareFIG. 11 MAIN WINDOW OF THE MAGIC TH6 SOFTWARE5.5.1 Operating elements5.5.1.1 Menu buttonVia the Menu button t

Page 64 - FIG. 41 POTS INTERFACE: PABX

PAGE 33Operation via Windows PC SoftwareWith the button LOCK ALL you can lock all caller lines. The hybrid does notaccept any call. The caller hears t

Page 65

PAGE 34 Operation via Windows PC SoftwareIf you have selected a Two Faders Mode or the Six Faders Mode in the con-figuration under Operation Settings

Page 66 - FIG. 43 VOIP (LAN/SIP)

PAGE 35Operation via Windows PC SoftwareFIG. 13 SELECT CALLER WINDOWIf there is already an existing database entry for the telephone number withwhich

Page 67

PAGE 36 Operation via Windows PC SoftwareFIG. 14 DIALING WINDOWTo search for a telephone book entry, enter the number or the name of thecaller into th

Page 68 - POTS, VoIP

PAGE 37Operation via Windows PC SoftwareFIG. 16 EDIT CALLER ENTRYNow you can enter Name, First Name, Street, ZIP (Postal Code) and Town.For each calle

Page 69

PAGE 38 Operation via Windows PC SoftwareBy clicking on the level indication, a bigger level meter for the received signalappears. It displays the rec

Page 70

PAGE 39Operation via Windows PC Software 5.5.1.11 Night Service buttonThe Night Service button is only available if you have configured the NightServi

Page 72 - FIG. 46 VLAN

PAGE 40 Operation via Windows PC Software5.5.1.14 Send DTMF tonesTo send DTMF tones to a partner please press the respective status key (Hold,Pretalk

Page 73 - 5.6.4.2.10 Quick Dials

PAGE 41Operation via Windows PC Software5.6 Menu FileFIG. 22 MENU FILE5.6.1 Submenu System SettingsVia the submenu System Settings you can import or e

Page 74 - FIG. 48 DATE AND TIME

PAGE 42 Operation via Windows PC SoftwareThe standard IP Address of the system is 192.168.96.66 and the standardcontrol Port 10000.To enable a connect

Page 75 - FIG. 50 PASSWORD LOGIN

PAGE 43Operation via Windows PC SoftwareControl Interface ListIf you want to manage several units with the PC Software or you want to con-nect to one

Page 76 - PAGE 76

PAGE 44 Operation via Windows PC Software5.6.4 Submenu SystemIn the submenu System the MAGIC TH6 and both Operation Settings andSystem Settings can be

Page 77 - FIG. 52 NEW CONFIGURATION

PAGE 45Operation via Windows PC SoftwareMode•Under Operation Mode you can select your mode of operation for the MAGIC TH6:– 1 Studio: One Fader: one O

Page 78 - FIG. 53 EDIT PRESET

PAGE 46 Operation via Windows PC SoftwareAudio Line Assignment•Under Audio Line Assignment you can assign the Audio interfaces to the ON AIR, PRETALK

Page 79 - FIG. 58 SUBMENU DTMF SETTINGS

PAGE 47Operation via Windows PC Software5.6.4.1.2 HOLD SignalVia this submenu the Hold Signal can be configured. FIG. 27 HOLD SIGNALGeneral settings•

Page 80 - PAGE 80

PAGE 48 Operation via Windows PC SoftwareTest recorded HOLD signal• To test the recorded signal it can be played back.The button Start starts the play

Page 81

PAGE 49Operation via Windows PC SoftwareFIG. 29 CONFIGURATION AGCVia the button Set AGC on/off for all lines you can switch on respectively switch off

Page 82 - PAGE 82

A publication of:AVT Audio Video Technologies GmbHNordostpark 1290411 Nuernberg, GermanyTelephone: +49-911-5271-0Telefax: +49-911-5271-100Email: info@

Page 83

PAGE 50 Operation via Windows PC Software5.6.4.1.4 Line LabelsUnder Line Labels you can define if you want to display an individual labelfor each call

Page 84 - PAGE 84

PAGE 51Operation via Windows PC SoftwareFIG. 31Database• To enable the use of a database, please select Database and enter the cor-rect path under Dat

Page 85 - FIG. 65 SUBMENU FILE SYSTEM

PAGE 52 Operation via Windows PC Software5.6.4.1.6 Night ServiceIf nobody is in the studio to answer calls, e.g. during the night, you can acti-vate t

Page 86 - 5.7.3 Submenu System Panel

PAGE 53Operation via Windows PC Software5.6.4.1.7 DTMF Event LabelsDTMF Event LabelsUnder DTMF Event Labels you can define the so-called Event Labels

Page 87

PAGE 54 Operation via Windows PC SoftwareTTL Pin as inputFIG. 35 TTL PIN AS INPUTIf you use a TTL Pin as Input, you can program two different function

Page 88 - PAGE 88

PAGE 55Operation via Windows PC Software– Suppress Ring Tone (Level Trig.): This function allows you to sup-press the ring tone for an incoming call.–

Page 89

PAGE 56 Operation via Windows PC SoftwareUnder POTS Line/ISDN Line you select if you want to signal the status of Line 1, Line 2, Line 3, Line 4, Line

Page 90 - PAGE 90

PAGE 57Operation via Windows PC SoftwareFIG. 37 RELAY The functions for programming the relays are identical with the functioncodes for the TTL output

Page 91 - 5.9 Menu About MAGIC TH6

PAGE 58 Operation via Windows PC Software5.6.4.2 System SettingsSystem Settings are permanent settings and cannot be changed by loadingPresets. Howeve

Page 92 - PAGE 92

PAGE 59Operation via Windows PC SoftwareDisplay•The Display has a backlight. Under the setting Backlight you can switch it ON permanently. If you sele

Page 94 - FIG. 73 DTMF STANDARD MODE

PAGE 60 Operation via Windows PC Software5.6.4.2.2 Line InterfaceHere you can select the line interfaces that you want to use. The available op-tions

Page 95 - FIG. 75 DTMF EVENT MODE

PAGE 61Operation via Windows PC Software•If you use the MAGIC TH6 ISDN and select the ISDN mode, you can con-figure which ISDN Protocol you want to us

Page 96 - FIG. 76 DTMF EVENT LABELS

PAGE 62 Operation via Windows PC SoftwareAuto Answer• You can enable the system to accept incoming calls automatically. For this function please activ

Page 97 - Keypad 9600, none

PAGE 63Operation via Windows PC Software5.6.4.2.3 MSNNormally, an MSN entry is not necessarily required. However, if you operatefurther units on your

Page 98

PAGE 64 Operation via Windows PC Software5.6.4.2.4 POTS Interface: PABXFIG. 41 POTS INTERFACE: PABXPOTS: PABXUnder Country Setting you can select whic

Page 99

PAGE 65Operation via Windows PC Software• The Busy/Drop Tone may vary from country to country. Therefore, you can measure the values with the function

Page 100 - -- - - --^

PAGE 66 Operation via Windows PC Software5.6.4.2.6 VoIP (LAN/SIP)The parameters for the VoIP Line interface have to be configured.FIG. 43 VOIP (LAN/SI

Page 101

PAGE 67Operation via Windows PC SoftwareVoIP Parameters• Please select the correct Payload Time of your network. The standard set-ting is usually 20 m

Page 102 - Option: MAGIC TH6 Keypad

PAGE 68 Operation via Windows PC Software5.6.4.2.7 Audio InterfaceMAGIC TH6 supports analogue as well as digital AES/EBU Audio interfaces.If the digit

Page 103 - PAGE 103

PAGE 69Operation via Windows PC SoftwareMain Nominal Level of XLR Audio 1 and 2• If you use the analogue input or the output, the corresponding slide

Page 104 - A1.1 System Settings - POTS

ContentContentINTRODUCTION 11SAFETY 13Introduction 13General Safety Requirements 13Conventions 141CONSTRUCTION152 SYSTEM DESCRIPTION 172.1 Mechanical

Page 105 - A1.2 System Settings - ISDN

PAGE 70 Operation via Windows PC Software5.6.4.2.8 LAN InterfaceUnder LAN Interface the configuration of the LAN Interface and the entry ofthe control

Page 106 - A1.3 System Settings - VoIP

PAGE 71Operation via Windows PC SoftwareControl UDP Ports•Under Control UDP Ports you must enter the Port Addresses of the PCs that are connected to t

Page 107 - PAGE 107

PAGE 72 Operation via Windows PC Software5.6.4.2.9 VLANIn case of using a VLAN for your VoIP network you can enable the VLAN tag-ging of the system un

Page 108 - PAGE 108

PAGE 73Operation via Windows PC Software5.6.4.2.10 Quick DialsUp to 10 Quick Dial keys 0 ... 9 an be programmed in the system. FIG. 47 QUICK DIALS•You

Page 109 - PAGE 109

PAGE 74 Operation via Windows PC Software5.6.4.3 Date and TimeThis submenu can be used to set time and date of the clock component inMAGIC TH6.•Under

Page 110 - PAGE 110

PAGE 75Operation via Windows PC Software5.6.4.4 LoginTo protect the system from reconfigurations, two password levels with differ-ent user rights are

Page 111 - PAGE 111

PAGE 76 Operation via Windows PC Software– Configuration → Presets → „Configuration Name“– Extras → System Monitor(2) Only User Password is configured

Page 112 - PAGE 112

PAGE 77Operation via Windows PC Software5.6.5 Submenu PresetsVia Presets you can edit, delete or load already existing Presets or create newones.5.6.5

Page 113 - A2 INTERFACES

PAGE 78 Operation via Windows PC SoftwareFIG. 53 EDIT PRESET• By using the button Edit the currently selected Preset can be edited. The current config

Page 114

PAGE 79Operation via Windows PC Software•With Export All all Presets displayed in the list are saved in a directory of your choice. A separate data fi

Page 115 - A2.1.3 LAN Interface

Content5.5.1.6 Caller Screening 345.5.1.7 Telephone Book/Manual Dialing 355.5.1.8 Call Forwarding 375.5.1.9 Level meter and control 375.5.1.10 Record

Page 116

PAGE 80 Operation via Windows PC Software5.6.7 Submenu Local SettingsUnder Local Settings you can decide where you want to store the settings ofyour c

Page 117

PAGE 81Operation via Windows PC Software5.6.7.2 PRETALK StreamingFIG. 61 LOCAL SETTINGS - PRETALK STREAMINGIf the fee-based Pretalk Streaming Upgrade

Page 118

PAGE 82 Operation via Windows PC Software• To store the settings globally for all users, select the option Local settings valid for every user.• Alter

Page 119

PAGE 83Operation via Windows PC Software5.7 Menu Administration5.7.1 Submenu RegistrationThe serial number of the system as well as the enabled option

Page 120 - A2.4.3 TTL/RELAY interface

PAGE 84 Operation via Windows PC SoftwareFIG. 64 PASSWORD ENTRY TO ENABLE AN OPTIONSubsequently, the system executes a warm start. Afterwards, the fun

Page 121 - Technical Data

PAGE 85Operation via Windows PC Software5.7.2 Submenu File SystemBy selecting the sub menu File System the file directory of the system (similarto the

Page 122 - INTERFACES

PAGE 86 Operation via Windows PC Software5.7.3 Submenu System PanelIn the System Panel special debug commands can be entered and is only forservice pu

Page 123 - PAGE 123

PAGE 87Operation via Windows PC Software5.7.4 Submenu Firmware DownloadThe required firmware for the MAGIC TH6 system is always included in thePC soft

Page 124 - PAGE 124

PAGE 88 Operation via Windows PC Software5.7.5 Submenu Factory SettingsBy using the submenu Factory Settings a setting of basic parameters will bedone

Page 125 - PAGE 125

PAGE 89Operation via Windows PC Software5.8 Menu Extras5.8.1 Submenu System MonitorIn the menu Extras a system monitor is available. Via the menu Syst

Page 126 - PAGE 126

Content5.7.3 Submenu System Panel 865.7.4 Submenu Firmware Download 875.7.5 Submenu Factory Settings 885.8 Menu Extras 895.8.1 Submenu System Monitor

Page 127 - PAGE 127

PAGE 90 Operation via Windows PC Software– Display Contrast DAC: The communication with the display contrastDAC is faulty.– VCXO: The communication wi

Page 128 - Service Information

PAGE 91Operation via Windows PC Software5.9 Menu About MAGIC TH6In the About MAGIC TH6 dialogue you find the version of the PC software(PC Version) an

Page 129 - PAGE 129

PAGE 92 Operation via Windows PC Software

Page 130 - PAGE 130

PAGE 93Option: DTMF Tone Analyser6 OPTION: DTMF TONE ANALYSERWith the fee-based option DTMF1 Tone Analyser Plug-In you have the possi-bility to analys

Page 131 - PAGE 131

PAGE 94 Option: DTMF Tone Analyser6.2 DTMF PC Software functions6.2.1 DTMF ModesTo activate the PC DTMF function, select Standard, Game Show or EventM

Page 132 - PAGE 132

PAGE 95Option: DTMF Tone AnalyserFIG. 74 DTMF GAME SHOW MODE(3) Event Mode: This Mode should be selected if you want the callers tosignal you an event

Page 133 - PAGE 133

PAGE 96 Option: DTMF Tone Analyser6.2.2 Configuration Event LabelsA label can be adjusted to each DTMF tone. For this purpose the following ta-ble can

Page 134 - PAGE 134

PAGE 97Option: MAGIC TH6 Keypad7 OPTION: MAGIC TH6 KEYPADThe optional MAGIC TH6 Keypad can be used for simple system control if noPC is available. MAG

Page 135 - -Konformität

PAGE 98 Option: MAGIC TH6 KeypadThe keypad provides all basic control functions of the MAGIC TH6 softwarewithout screening information.Please connect

Page 136

PAGE 99Option: MAGIC TH6 KeypadNo line avai. No B channel available.No Network No ISDN available. Check your ISDN line.Netw. failure Temporary ISDN fa

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